Terms & conditions

Terms and Conditions

Last Updated: October 19, 2026

Welcome to HarborWay Auto Transport. These Terms and Conditions govern your access to and use of our website, services, and vehicle transportation arrangements. By using our website, submitting a quote request, or proceeding with a booking, you acknowledge that you have read and understood the applicable terms.

Please read these terms carefully before using our services.

1. About HarborWay Auto Transport

HarborWay Auto Transport is located at 995 Farrington Pl SE, Atlanta, GA 30315, USA.

Phone: (470) 693-9322

Website: http://harborwayautotransport.us

Our website provides information about vehicle transportation services, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The specific role of HarborWay Auto Transport in an individual transaction, including whether it acts as a broker, motor carrier, or another service provider, will be determined by the actual arrangement and applicable documentation.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not use the website to submit fraudulent information, interfere with its operation, attempt unauthorized access, distribute malicious software, or violate applicable laws or the rights of others.

Website content is provided for general informational purposes. Service descriptions, estimates, and other information do not automatically constitute a binding transportation agreement.

3. Quotes and Pricing

Quotes may be based on information such as pickup and delivery locations, vehicle type, vehicle condition, transportation method, scheduling preferences, and carrier availability.

You agree to provide accurate and complete information when requesting a quote.

A quote is subject to its stated terms, validity period, availability conditions, and any disclosed limitations. Additional charges may apply when permitted by the applicable agreement, including where shipment details change or previously undisclosed requirements affect transportation.

Any applicable additional charge should be communicated and handled according to the agreed terms and applicable law.

4. Bookings and Transportation Arrangements

A quote request does not necessarily confirm a booking. A booking is subject to the confirmation process and terms communicated for the specific shipment.

Before proceeding, review the pickup and delivery locations, estimated scheduling windows, transportation method, payment requirements, cancellation policy, and any other applicable conditions.

Transportation dates and estimated transit times are not guarantees unless expressly agreed in writing and legally enforceable under the applicable arrangement.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle details, including make, model, dimensions, and operating condition.
  • Disclosing modifications, mechanical issues, and special handling requirements.
  • Making the vehicle available at the agreed pickup location and time.
  • Removing personal belongings and following instructions concerning fuel, keys, accessories, and vehicle preparation.
  • Ensuring that they have the authority to arrange transportation of the vehicle.
  • Reviewing and retaining relevant shipping documents.
  • Providing accurate contact details and responding to reasonable communications regarding the shipment.

Failure to provide accurate information or meet agreed requirements may affect availability, pricing, scheduling, or the ability to complete transportation.

6. Pickup and Delivery

Pickup and delivery locations are subject to safe access, carrier capabilities, road conditions, parking restrictions, and applicable laws.

If a transport vehicle cannot safely or legally access the requested address, an alternative nearby location may be required by mutual arrangement.

Customers should inspect their vehicles and review the applicable condition documentation at pickup and delivery. Any visible damage or discrepancy should be documented and reported promptly according to the applicable claim procedures.

7. Payments, Cancellations, and Refunds

Payment amounts, payment methods, deposits, balances, cancellation charges, and refund eligibility will be governed by the terms disclosed for the specific booking and applicable law.

Customers should review those terms before confirming a shipment.

Nothing in these Terms and Conditions is intended to exclude any refund, remedy, or other right that cannot legally be excluded.

8. Vehicle Condition and Insurance

Customers should document the vehicle’s condition before transportation and review the inspection records provided during pickup and delivery.

Insurance arrangements, coverage limits, exclusions, and claim procedures depend on the applicable transportation arrangement and insurance policy. Customers should request and review the relevant documentation before shipping.

HarborWay Auto Transport does not promise that every possible loss or type of damage will be covered. Any responsibility for vehicle damage will be determined under the applicable agreement, insurance policy, and governing law.

9. Delays and Events Beyond Our Control

Transportation schedules may be affected by weather, traffic, road closures, mechanical issues, carrier availability, government restrictions, and other circumstances beyond reasonable control.

Where appropriate, customers will be informed of material scheduling changes through the agreed communication channels.

Any rights or remedies relating to delays remain subject to the applicable agreement and law.

10. Website Content and Intellectual Property

Unless otherwise stated, website text, graphics, branding, and other original materials are owned by or used with permission by their respective rights holders.

You may not reproduce, republish, distribute, or commercially exploit protected website content without appropriate authorization, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services. We do not control all third-party content, policies, or practices.

Visiting a third-party website or using an external service is subject to that provider’s terms and privacy practices.

12. Limitation of Liability

To the extent permitted by applicable law, HarborWay Auto Transport disclaims liability for indirect, incidental, special, or consequential losses arising from website use or transportation arrangements where such exclusion is legally permitted.

Nothing in these terms excludes liability that cannot legally be excluded or limits statutory rights that must remain available.

Any liability relating to a specific shipment will be assessed under the applicable transportation agreement, insurance arrangements, and governing law.

13. Privacy

Information submitted through our website may be handled according to our Privacy Policy. By using our website, you acknowledge that you should review that policy to understand how information may be collected, used, and disclosed.

14. Changes to These Terms

We may update these Terms and Conditions when necessary. Changes will be published on this page with an updated revision date.

The terms applicable to a particular booking will also depend on the agreement and applicable law.

15. Governing Law and Disputes

These terms are subject to applicable laws and regulations. Any governing-law or dispute-resolution provision for a particular transaction must be consistent with applicable law and the relevant transportation agreement.

16. Contact Us

For questions about these Terms and Conditions or our auto transport services, contact:

HarborWay Auto Transport

995 Farrington Pl SE, Atlanta, GA 30315, USA

Phone: (470) 693-9322

Website: http://harborwayautotransport.us